Our policy allows for returns on footwear, clothing and accessories up to 14 days from the original purchase date for in-store credit only.
Apothecary, socks, under garments and publications are all final sale and cannot be returned or exchanged.
All sale items are final purchase and are not eligible for returns or exchanges.
Limited releases are final purchase and are not eligible for returns or exchanges.
To be eligible for a return, your item must be unused, unworn, unwashed and with all original tags attached. It must also be in the original packaging.
ROOTED does not accept returns from online purchases without prior written approval from our staff. All returns must be authorized. Email firstname.lastname@example.org or call the shop for approval.
ROOTED is not responsible for the cost of shipping on returned items.
International orders are not eligible for returns or exchanges due the unpredictable nature of local and international customs.
All returns or exchanges require receipt or proof of purchase.